What you wonder about packaging order processes, technical requirements and product details. Find the solution you are looking for in the shortest way possible.
Who covers the shipping fee?

In accordance with our customer satisfaction-oriented service approach, shipping costs for all orders you place through our website are covered by our company, and you can reach your products anywhere in Türkiye without paying any additional shipping costs.

What should I do if the products are damaged during delivery?

You should definitely check the package when receiving your order, and if there is any externally visible damage, tear or crush on the package, you should have the cargo officer file a "Damage Assessment Report"; The process regarding damaged products sent within the scope of free shipping will be followed by our team and your grievance will be resolved quickly.

How does the process work in case of wrong or missing product?

If you detect an error in the product type, quantity or features in the order you received, simply contact us within 24 hours; If the inspection confirms that the error was caused by us, your missing or faulty products will be compensated as soon as possible, with all shipping costs at our expense.

Will I pay any additional fees for shipping?

No, as CVK Digital Ambalaj, in accordance with our customer-friendly policy, we send all your orders to all over Türkiye with the advantage of free shipping; You will not encounter any shipping costs at the checkout or at the door.

How is the delivery time with cargo?

Our standard delivery time is 7–9 business days. For our customers who need faster delivery, priority production opportunity is provided with 24 hours, 48 hours or 72 hours delivery options; We also have an economical delivery option for orders that are not in a hurry, where you can choose the delivery time as 25 business days.

Each product deserves the right packaging form
and sustainable material.
We tell the story of your product with the right packaging
creating a difference on the shelves with fast production and high-quality printing.
With 5-day production, meticulous design, and a 100% satisfaction guarantee