In accordance with our customer satisfaction-oriented service approach, shipping costs for all orders you place through our website are covered by our company, and you can reach your products anywhere in Türkiye without paying any additional shipping costs.
You should definitely check the package when receiving your order, and if there is any externally visible damage, tear or crush on the package, you should have the cargo officer file a "Damage Assessment Report"; The process regarding damaged products sent within the scope of free shipping will be followed by our team and your grievance will be resolved quickly.
If you detect an error in the product type, quantity or features in the order you received, simply contact us within 24 hours; If the inspection confirms that the error was caused by us, your missing or faulty products will be compensated as soon as possible, with all shipping costs at our expense.
No, as CVK Digital Ambalaj, in accordance with our customer-friendly policy, we send all your orders to all over Türkiye with the advantage of free shipping; You will not encounter any shipping costs at the checkout or at the door.
Our standard delivery time is 7–9 business days. For our customers who need faster delivery, priority production opportunity is provided with 24 hours, 48 hours or 72 hours delivery options; We also have an economical delivery option for orders that are not in a hurry, where you can choose the delivery time as 25 business days.